Fauxzen.com » helpdesk http://www.fauxzen.com Incoherent Ramblings in basic form Thu, 02 Feb 2012 17:36:32 +0000 en hourly 1 We all know CPanel sucks but… http://www.fauxzen.com/2007/we-all-know-cpanel-sucks-but/ http://www.fauxzen.com/2007/we-all-know-cpanel-sucks-but/#comments Fri, 30 Nov 2007 09:40:02 +0000 Shelby http://fauxzen.com/2007/11/30/we-all-know-cpanel-sucks-but/ I was really unaware of the “level of FAIL” that it was capable of demonstrating… until now.

TO REPRODUCE:
1) frontend/x3/diskusage/index.html , go to a folder with lots of files in it.
2) Click “Size (MB)” column header to sort.
3) Watch cPanel sort a numeric column alphabetically, but don’t blink because
it also auto-refreshes the page a second later with the original by-name sort
order.
4) Be amazed at the level of FAIL exhibited by a product claiming to be in its
11th iteration.

While the guy does an excellent job in describing what the issue is, the wording is somewhat humorous.

]]> http://www.fauxzen.com/2007/we-all-know-cpanel-sucks-but/feed/ 4 Site rankings and mistaken gender http://www.fauxzen.com/2007/site-rankings-and-mistaken-gender/ http://www.fauxzen.com/2007/site-rankings-and-mistaken-gender/#comments Wed, 28 Nov 2007 11:57:19 +0000 Shelby http://fauxzen.com/2007/11/28/site-rankings-and-mistaken-gender/ My Technorati ranking is an astonishing 14,926… I am actually very surprised by that good of a rank, especially considering that Alexa ranks me at 1,697,852.  I swore that they used to somewhat go hand in hand with rankings, but clearly that is no longer the case these days.  Hopefully in due time my Alexa ranking will even our with the other.

Besides all the ranking who ha, I thought I would present this nice little gem that came into the help desk this evening.  I removed some of the less important aspects of the message as not to bore the 3 people that read my site.

… and I just wanted to commend you and your colleagues for the promptness and friendliness of your service. This time I had Shelby D reply to my latest query in the usual very speedy and comprehensive fashion, so I thought I should drop Shelby a little ‘attaboy‘ (or ‘attagirl‘).

Now don’t get me wrong I love the compliment, but this is another prime example of why I dislike email support. Maybe I should change my signature to say “Mr. Shelby” that might help sort out  the confusion surrounding my name … then again knowing how most people don’t fully read responses to emails (myself included) it probably would not be all that effective.

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